Terms & Conditions

LION'S DEN DIGITAL HOLDINGS, LLC d.b.a Contractor Click


ESSENTIALS, ACCELERATOR, ACCELERATOR+, GROW WITH YOU, COMPLETE CONTRACTOR PROGRAM & DIGITAL MARKETING SERVICES AGREEMENT


This AGREEMENT made and entered into by and between YOUR COMPANY (hereinafter “COMPANY”), and Lion’s Den Digital Holdings, LLC (hereinafter “CONTRACTOR”), also known as Contractor Click, also known as Concrete Marketing Crew.


WHEREAS COMPANY wishes to obtain the professional services offered by the CONTRACTOR; and WHEREAS CONTRACTOR wishes to provide professional services to COMPANY under the terms and conditions set forth in this AGREEMENT; NOW, THEREFORE in consideration of the mutual promises and covenants herein contained, the parties agree as follows:


SCOPE OF WORK


COMPANY does hereby retain and engage CONTRACTOR in its professional capacity to provide online marketing services and/or website development services. CONTRACTOR is an independent contractor and shall be solely responsible for payment of all taxes and/or insurance as required by federal and state law.


PERIOD OF PERFORMANCE


This Agreement begins on the date of execution and continues for a month-to-month basis until either party terminates the Agreement with twenty-one (21) days written notice. Termination notice must be submitted by email to vip@contractor.click

 or by submitting a support request through https://clients.contractor.click

The COMPANY acknowledges that this Agreement does not provide service area exclusivity and that CONTRACTOR reserves the right to provide services to other businesses, including competitors, within the same geographic region or industry.


SOFTWARE


CONTRACTOR may provide to COMPANY access to its technologies, CRM systems, marketing software, automation systems, and internal tools while the COMPANY is an active client in good standing with any marketing program. Access to such systems is granted solely for use during the active engagement period and may be revoked upon termination of services.


ADVERTISING SPEND


COMPANY is responsible for paying advertising spend directly to Google, Facebook, TikTok, or any other advertising channel used for campaigns. COMPANY must maintain sufficient funds within advertising accounts to avoid campaign interruptions. COMPANY must notify CONTRACTOR if any changes to advertising budgets are required and allow twenty-four (24) hours for such adjustments to be reflected within advertising platforms.


MARKETING PERFORMANCE DISCLAIMER


The COMPANY acknowledges that digital marketing services, including but not limited to advertising management, search engine optimization (SEO), website development, lead generation, and marketing strategy, involve variables outside of CONTRACTOR’s control including market conditions, competition, platform algorithm changes, customer behavior, advertising policies, budget levels, geographic demand, and other external factors. CONTRACTOR does not guarantee specific results including, but not limited to, lead volume, sales, revenue, return on investment, advertising performance, search engine rankings, or business growth. The COMPANY understands that marketing performance may fluctuate and that outcomes may vary based on factors beyond CONTRACTOR’s control. The COMPANY agrees that CONTRACTOR shall not be held liable for any perceived lack of performance or business outcomes related to marketing services provided. All services under this Agreement are performed on a best-efforts basis using industry knowledge, experience, and available tools.


HOSTING


CONTRACTOR hosts landing pages and websites while engaged in any active marketing plan or program with COMPANY.


WEBSITE PLATFORM AND EXPORT POLICY (CONTRACTOR AI WEBSITE)


The COMPANY acknowledges that websites and landing pages developed under this Agreement may be built using CONTRACTOR’s proprietary systems, templates, artificial intelligence infrastructure, automation frameworks, and software technologies collectively referred to as the “Contractor AI Website Platform.” The COMPANY acknowledges that the Contractor AI Website Platform, including its underlying technology, structure, templates, systems, automation processes, and backend components, remains the exclusive intellectual property of CONTRACTOR.


During the active term of this Agreement, CONTRACTOR will host and maintain the COMPANY’s website as part of the services provided under the applicable marketing program. If this Agreement is terminated, the COMPANY may elect to continue hosting the website with CONTRACTOR for a mutually agreed monthly hosting and maintenance fee. At the COMPANY’s request, CONTRACTOR may provide an export of the website in standard HTML format representing the visual front-end structure of the website at the time of termination.


The COMPANY acknowledges that exported HTML files may not include proprietary backend systems or functionality including CRM integrations, automation systems, artificial intelligence components, databases, scripts, dynamic forms, tracking systems, or other platform dependent features. Upon delivery of the exported HTML files, the COMPANY becomes solely responsible for website hosting, migration, maintenance, development, updates, security, and any modifications made after the transfer. CONTRACTOR shall have no responsibility or liability for the website or its functionality following export. Nothing in this Agreement shall be interpreted as transferring ownership of CONTRACTOR’s proprietary website platform, technologies, templates, or systems to the COMPANY.


COMPENSATION


COMPANY shall compensate CONTRACTOR as outlined in this Agreement. Monthly services are billed automatically on the same date as the contract execution date prior to services rendered. Non-payment of the monthly services may result in interruption of services, hosted systems, software access, and marketing systems. All payments made to CONTRACTOR are non-refundable.


PAYMENT DISPUTES, CHARGEBACKS, AND COLLECTION


The COMPANY agrees that all payments made to CONTRACTOR are final and non-refundable unless otherwise expressly stated in writing. By entering into this Agreement, the COMPANY agrees not to initiate chargebacks, payment reversals, or payment disputes with their credit card provider, bank, or payment processor for services rendered under this Agreement. If the COMPANY believes a billing error has occurred, the COMPANY agrees to first contact CONTRACTOR by email at vip@contractor.click

 or by submitting a request through the client support portal at https://clients.contractor.click

 in order to resolve the matter in good faith prior to initiating any dispute with a financial institution.


If the COMPANY initiates a chargeback or payment dispute, such action shall constitute a material breach of this Agreement. CONTRACTOR reserves the right to immediately suspend services, revoke access to marketing systems, disable hosted websites, suspend CRM access, or terminate services until the matter is resolved. The COMPANY further agrees to reimburse CONTRACTOR for any chargeback fees, dispute processing costs, collection costs, administrative costs, or legal fees incurred as a result of the dispute. CONTRACTOR reserves the right to submit this Agreement, records of services rendered, communications, and supporting documentation to the financial institution to contest the dispute and may pursue collections or legal remedies to recover unpaid balances.


OWNERSHIP OF DATA AND LEADS


All leads, inquiries, and customer contact data generated through marketing campaigns belong to the COMPANY. However, all marketing systems, campaign structures, automation systems, website frameworks, templates, advertising methodologies, software technologies, artificial intelligence systems, and operational processes used by CONTRACTOR to generate such leads remain the exclusive intellectual property of CONTRACTOR.


MARKETING SYSTEMS, STRATEGIES, AND FRAMEWORK PROTECTION


The COMPANY acknowledges that CONTRACTOR utilizes proprietary marketing systems including funnel architectures, campaign frameworks, advertising strategies, landing page methodologies, artificial intelligence workflows, automation systems, templates, and operational processes developed through CONTRACTOR’s expertise and intellectual property. These systems remain the exclusive intellectual property of CONTRACTOR.


The COMPANY agrees not to copy, reproduce, reverse engineer, distribute, license, sell, share, or otherwise transfer CONTRACTOR’s proprietary marketing systems, strategies, frameworks, templates, or operational processes to any third party, including competing marketing agencies or consultants, without prior written consent from CONTRACTOR. Nothing in this Agreement shall be interpreted as transferring ownership of CONTRACTOR’s marketing methodologies or operational systems to the COMPANY.


CLIENT RESPONSIBILITIES, ACCESS, AND DELAYS


The COMPANY agrees to provide timely feedback, approvals, platform access, advertising account permissions, domain access, hosting credentials, and any other materials reasonably required for CONTRACTOR to perform services under this Agreement. The COMPANY acknowledges that delays in providing approvals, information, feedback, access credentials, or permissions may delay marketing campaigns, website development, advertising performance, or project timelines.


CONTRACTOR shall not be held liable for delays, interruptions, reduced marketing performance, or other outcomes resulting from the COMPANY’s failure to provide timely approvals, information, or system access. Additionally, the COMPANY agrees that any modifications, campaign changes, or marketing strategy adjustments requested or approved by the COMPANY may affect marketing performance or results. CONTRACTOR shall not be responsible for any negative outcomes or fluctuations in performance resulting from such requested changes.


CONFIDENTIAL INFORMATION


COMPANY agrees to make available to CONTRACTOR such information as is necessary for the fulfillment of this Agreement. CONTRACTOR agrees to accept and hold confidential information obtained from COMPANY in confidence at all times during and after termination of this Agreement unless disclosure is required by law.


WARRANTIES AND LIABILITY OF CONTRACTOR


In performing work under this Agreement, CONTRACTOR shall use authorized materials in content created for COMPANY and shall not knowingly use copyrighted works of third parties without permission. CONTRACTOR does not guarantee the copyright permissions of content previously provided to CONTRACTOR by the COMPANY prior to this Agreement.


WARRANTIES AND LIABILITY OF COMPANY


Except for liability scenarios where CONTRACTOR owes a duty to indemnify COMPANY as described herein, the COMPANY shall indemnify and hold harmless Lion’s Den Digital Holdings, LLC, doing business as Contractor Click and Concrete Marketing Crew, from any liability resulting from COMPANY’s use of the work produced under this Agreement.


JURISDICTION AND DISPUTES


Any and all claims or actions arising out of this Agreement shall be arbitrated in Broward County, State of Florida, in accordance with the prevailing rules and regulations of the American Arbitration Association. Arbitration shall be nonbinding.


AGREEMENT BINDING ON SUCCESSORS


This Agreement shall be binding upon and shall inure to the benefit of the parties, their heirs, administrators, successors, and assigns.


WAIVER


No waiver by either party of any default shall be deemed a waiver of any prior or subsequent default of the same or other provisions of this Agreement.


INTEGRATION


This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements. It shall not be modified except in writing signed by both parties.


CONTRACTOR CLICK TRAINING


Ownership of Content: All content, strategies, and materials within Contractor Click Training are the exclusive property of Contractor Click, Concrete Marketing Crew, a Lion’s Den Digital Holdings, LLC company.


CRM Access, License and Usage: Receiving Party is granted an active license and tracking number to access the LeadConnector and related CRM systems for the active lifetime of membership or active client status.


License to Use: Receiving Party is granted a non-exclusive, non-transferable license to use the strategies and content shared within Contractor Click training programs for personal or business use only.


Confidentiality: Receiving Party agrees not to share, resell, reproduce, or distribute any training content without written permission from Lion’s Den Digital Holdings, LLC.


Limitation of Liability: Contractor Click, Lion’s Den Digital Holdings, LLC, Concrete Marketing Crew, and associated coaches hold no liability for actions, losses, or damages resulting from the implementation of any strategies or content.


Cancellation: Cancellation requests must be submitted fifteen (15) days prior to the next billing cycle by emailing vip@contractor.click or calling 305-902-4888.


Termination: This agreement will terminate automatically upon breach of its obligations.


Refund Policy: There are no refunds.


Governing Law: This Agreement shall be governed by the laws of the State of Florida.